Monday, June 28, 2010

How To Increase Sales In A Sluggish Economy


Spring has turned to summer, and you were planning on selling many of your handmade crafts at at fairs, and online. But the results you were hoping for have yet to materialize and you are not sure why.

The easiest explanation is people just don't have the amount of disposable cash to buy the "I want that" items. Let's face it, the economy has hit everyone hard, not just handmade artisans. This economy has forced people to examine the way they spend their money on...and more importantly, on what they spend their money on. Fewer and fewer people will use their credit cards for ANY reason other than an emergency, and that may explain why your online sales are down. After all, how many people carry balances on their Paypal account. Unless you are selling items to someone how sells "stuff" on eBay, or a fellow Etsy artist, I think you'll find many of your customers make their purchases with Paypal, via a credit card.

Doing a craft fair may not always be the answer either. When doing a show for the first time, vendors need to do research on a shows prior history before filling out an application. Was the show well-attended in the past? Was the event well promoted? How available is the shows curator...is he/she available to answer questions & with they provide contact info for a few vendors from prior years for you to speak with. If you don't "feel it" when doing your research, you would probably be best served to pass on the show. If you want to get a feel for a show for next year, you should plan on attending the event to see for yourself...grab a few business cards while you are there, and contact them a few weeks later to get their opinion while the show is still fresh in their memory.

If you are considering returning to a show you did last year, be totally honest with yourself on how the show went for you last time. If a show was just okay, would a 50% drop-off in sales this time around be okay with you? Do you seem to have a following in the area of that show? A following may be worth taking a chance on a show.

Have you tried placing your items with local gift shops or galleries? Like a craft fair, having your items out in front of potential customers is great way to advertise your creations. Allowing a customer to use their sense of sight , touch, smell, etc is a sure way to help you make sales, and gift shops/galleries are a great option. You will need to factor in a consignment fee (usually anywhere from 30-50%) as a trade off to have the opportunity to show your items 5, 6, 7 days a week without you being present.

The economy is the caveat with this selling opportunity. Again due diligence is highly recommended. The type of questions you want to ask is how long the shop has been in business, how many "like" vendors are they planning on offering in their shop and where will your items be placed (and is that location permanent)? Always get everything printed into a contract. A good shop will already have a contract worked out, and it should explain everything the terms of the contract, how and when you'll get paid, etc. I cannot stress checking out a shop before signing any paperwork...there is nothing more awful than finding a shop owner has gone out of business and your inventory/and money has gone with them.

With the current shape of the economy, it is probably best to have your items available for potential buyers to be able to hold them up, examine your work, and physically see if this item is everything they want. At a show, you are the saleswomen...make suggestions, let them know if you are open to making custom pieces, and promote yourself!
The same goes for a consignment opportunity... sell yourself to the shop owner. Ask if they are open to allowing you to have a trunk show at their shop, perhaps at the end of their business day. Stop in and say Hi, and ask them if there is anything that customers have requested, or maybe ask them if there is any inventory that can be switched out for newer inventory. Work with them, and you'll find they are more receptive top working with you. After all, they want/need to make sales to help them pay their bills also. Let them know your committed to your business, and you might find yourself with a prime display area in future months.

Remember, things are tough for people all over. Factor in the how the economy is affecting the people in your area before choosing to do a craft show. If shows and shops are not the right answer for you at this time, you can always hit the promotions forum at Etsy and promote, promote and promote your shop some more. There is always something you can do to improve your shop and increase your sales in this economy!

'til next time...
R

Friday, June 11, 2010

Summertime and the end of finding sea glass...




Well Memorial Day has come and gone, and there's only a few more weeks before school is out for the summer. Soon it'll be time for the pool everyday, ice pops and baseball games, fireworks and occasional trips to the beach.

The beach will no longer be mine to share with the few locals that enjoy the solitude of an empty beach. This will certainly mean a temporary end of finding sea glass washed up on the beach by the tides. Instead the "bennies" will bring their long nets and scoop up the shell beds in the shallow water, hoping to find a couple "gems from the sea". They will leave the remains of the what their nets scoop up, along with their trash (I know those that love handmade are also equally eco-friendly as I), and eventually sometime after Labor Day, they'll venture back home. If I'm very lucky, I'll find a piece or two on our trips to the beach, and maybe my crew (the boys) will stumble upon a few pieces.

And just maybe, like a few years ago, a jewelry-quality piece will show itself in the summer surf....and hopefully, I'll be ready to pounce before one of our visitors to the beach scoop it up with their nets.

CreationsByRobin will be at the following venues over the next few months...

June 18th- JerseyMade in Mount Holly, NJ This will be an EtsyNJ get-together at the all-handmade brick & mortar store. If you're in the area, stop in...you never know what kind bargains or sales you might find! I'll be at the shop from 6pm to closing.

July17th- The Handmade Faire- Freedom Park, Medford, NJ- In this blogger's opinion, the BEST Show of the Summer! Last summer there were approx 90 vendors and thousands turned out. If you love handmade, then this is THE show to attend!

September 12th- The Beach Plum Festival, Island Beach State Park, NJ- Spend the day at the beach, and check out the handmade goods. Come out and extend your summer...I'll be in the same location as last year- right in front of the stand (and not to far from the beach plum jam)

See you at the shows....or on the beach! 'til next time....

R

Tuesday, May 18, 2010

The Advantages of Being A Street Team Member...




In my other blog, I recently blogged about how the sea glass community is a different breed, because we are constantly sharing ideas, information, etc. I compared it to a few instances where jewelry-makers questioned me about who I use for supplies, business cards, banners, etc. In these instances, I either hardly knew the person, or didn't know them at all, and when I asked them who they purchased their components from, they couldn't seem to recall. So basically, they were just picking my brain on the how, when, where, and whys of my little operation...but weren't bringing anything to the table to share. After re-reading that blog entry, I realized that I did have several great relationships with fellow crafters...members of the EtsyNJ street team.

EtsyNJ is simply a large group of crafters from New Jersey that sell their handmade creations on Etsy.com. I have been friends with some of these members for nearly 3 years and the friendships have been invaluable to me in my crafting business.

Much like the sea glass community, the many of the members share information about craft fairs, suppliers, share their experience about consigning (what gift shop is good,which to avoid) etc. We plan to do shows together, so we can watch each others display during the show and in some cases, our children that play with each other during some of the shows. A couple members of the team have even hosted their own shows, and they were very well supported by the EtsyNJ team. One of the team's members opened up her own brick & mortar shop, JerseyMade, which offers handmade goods from over 20 members of the EtsyNJ street team, along with several other area crafters! And we've donated our handmade goods to help raise money for several charitable causes over the years.

There are many more advantages of being a member of this street team than those listed above. EtsyNJ has has group advertising in both the print media, and on the internet, and the power of many working together to benefit the whole team has proven to work time and time again.

Being a member of EtsyNJ has certainly helped my online sea glass jewelry business. Having the opinions and feedback from members has helped to avoid unpleasant situations/shows, find little known suppliers and it has helped me expand my business into gift shops and galleries in and around the area. If you are a member of Etsy, and you haven't joined a street team local to your area yet, you should consider doing so. I'd like to say, that the positives far out-number the negatives...but I really can't think of any negatives when it comes to being a member of the EtsyNJ team.

Being a member of a street team will help you grow your business...it's helped me tremendously with mine.

'til next time...
R